What happens to any unused words in my balance at the end of each month?
Words are based on a monthly rolling basis, meaning that they reset each month on your set renewal date and are not rolled over to the next month.
Ex: You purchased a plan on July 15th, making the 15th your renewal date for each month moving forward. Your word balance will reset on the 15th of each month.
If you cancel your plan, your words remain available until the expiration date of your plan, when your word balance will be fully depleted.